FAQs

Every organization is a little different and a little mutual discovery is critical to implementing a successful program. The first step is to schedule a 30-minute call or demo with us. You can schedule here or use our contact form for more information.

Yes, there are implementation fees for some of our programs that covers equipment, supplies, computer hardware, and software licensing.

Most programs can be implemented in 2-4 weeks; however, we will mutually determine the best schedule to meet your company’s unique culture related to change.

This depends on what solutions you have selected to implement. With a dedicated onsite registered nurse there are few limitations within their scope of practice to include managing cases that must be referred for offsite medical care to assure the best outcomes are achieved.

How schedules are managed is an organizational decision. We recommend that first aid needs are allowed to be addressed on a walk-in basis and scheduling appointments for all other issues.

The amount of service time you will need depends highly on the industry, work environment, and number of employees. We have estimation tools built on incident data and industry risk factors from the U.S. Bureau of Labor and Statistics that we use to guide designing your customized program. x

Yes. We are here to help, but also understand that nobody knows your company better than you. Our solutions are designed to seamlessly complement each other and can be leveraged in almost any combination or configuration..

Most of our customers implement our health assurance programs as employee benefit or safety programs with the employer fully funding it. There are situations in which employers charge a small copay for families and dependents to utilize our services.

An employer may choose to have employees pay a copay for services to offset the cost of the program.

We do not file claims with your insurance; however, employers and employees may choose to submit their own claim. We will work with your employee benefits personnel to provide the information needed to support your use of insurance to offset program expenses.

PT is rehabilitation while our system focuses on identifying and resolving issues before PT or surgery is needed. Our hands-on treatment system is one of our differentiators in that it is designed to address the root causes of pain. This is not a new system and has been trusted by professional athletes since 1991.